Conditions Of Sale

CONDITIONS OF SALE

In these unprecedented financial times, our manufacturing must adapt to the pressures of the "Supply chain." Nearly all our suppliers require payment with order for raw materials, and only a handful will accept payment C.O.D. Southern Cross in turn, must adjust our requirement from our customers to facilitate this "Supply chain" reality, as we're simply not a bank.
All Orders require a 50% "Commencement" deposit, with the balance payable prior to delivery. An exception is where a contract exisits.
All Accounts are due and payable according to our terms offered after order activation in our system. Defined as a customer purchase order, with final "print ready" Artwork. This ensures continuity of supply to all Trading Accounts and Resellers.
Commencement
Orders process into our system after receipt of your purchase order, final artwork, delivery details & deposit if required. Alterations to orders commenced, will incur a $ 40.00 fee. Cancellation of orders incurs costs completed up until that moment. Clients will be advised promptly of total costs at the time of cancellation.
GST & Quotation Validity
All quotations are plus GST unless otherwise stated and are valid for a total of 30 days.
Finishing & Delivery
Sewing, hemming, pockets, cords, rods, tabs, etc., are general requirements on most articles. Designers and designs need to contain provision for those elements, as they require extra bleeds, boarders, crop marks, etc. Imaged articles when folded to make a pocket may clash with a differing colour on the opposite side. All fabric shrinks 5% + during manufacture and should be calculated as part of your overall design. Due to the nature of this industry, numbers, colours and styles vary greatly. Designs need to be for the final placement of the image, which effects the look of the article. Variations to your order, may change the cost & delivery time. Delivery is additional, unless stated otherwise on your quotes, and although we exercise all reasonable care arranging shipping, costs incurred are invoiced to the client accordingly. You may at any time arrange your own delivery.
Delivery is 7 - 30 days depending on volume, seasonal pressures and Public Holidays.
Liability on copyright infringements on Artwork supplied to us, lies with the client not with Southern Cross International.
Artwork Remains our Graphic Intellectual Property, and may not be reproduced in part or full without our express permission or until paid for in full.
Risk In all goods supplied, ceases upon delivery by transport carriers.
Title In all goods passes upon full settlement of your account, until then all goods remain the property of Southern Cross International.
Disputes will only be accepted in writing addressed to The General Manager, within 14 days of invoice date and emailed to Melanie@sthnxi.com
Retruns Incur a restocking fee of $20.00 if the goods were "shelf item" stock.

Packing & Shipping Expenses - (Estimates)
Capital City Metro
Pack&Ship_01 XPost State only ( up to 5kg in weight ).....................$ 30.00
Pack&Ship_02 XPost Post Australia ( up to 15kg in weight )...........$ 40.00
Pack&Ship_03 XPost (Intern.) ( up to 5kg in weight ).........................$ 60-100.00 approx. (P.O.A.)
Pack&Ship_04 Courier Metro 24 Hrs ( up to 10kg in weight )...........$ 40.00
Pack&Ship_05 Courier Metro 8 Hrs ( up to 10kg in weight )...........$ 60.00
Pack&Ship_06 Courier Metro 2 Hrs ( up to 10kg in weight ).......... .$ 100.00
State
Pack&Ship_07 Courier State O'night by 5 pm ( up to 10kg in weight )..........$ 65.00 approx.
Pack&Ship_08 Courier Australia O'night by 5 pm ( up to 10kg in weight ).....$ 85.00 approx.
International
Pack&Ship_10 Courier International (depends on weight) $ 70 - 300.00 approx
All international deliveries are "Duties and Taxes payable upon entry to your Country.
Pack&Ship_11 Customer Collects or arranges delivery - no charge

Southern Cross International artwork requirments and charges http://www.sthnxi.com/artwork-requirements.html
SETUP includes the opening and checking of your file, confirming it has the corresponding PMS colours, CMYK percentages, and or matches the intended usage. If Digital printing is required, calibration of the printers is required for every single unique design.
(Provision of an A4 size sample, in full colour, for visual approval may be requested to verify colours, especially on fabric. Cost is $ 75.00 each unique design).

﻿CONDITIONS OF SALE﻿

CONDITIONS OF SALE